A secure platform that helps medical associations receive, review, and decide on patient requests for medical support — from the first application to the final response.
Private by design · Arabic & English · Built for multiple associations
Are you a patient? Use the portal link your association shared with you to start and track a request.
Purpose-built for the workflow of reviewing and approving medical aid — nothing patched together.
Each association gets its own branded portal, staff, and data. Information is never shared between associations.
Patients sign in with their National ID, submit a request, upload documents, and track its status at every step.
Admins decide exactly which documents are required — add, rename, reorder, or make sections optional at any time.
Assign a medical committee to each complete request. Members approve, deny, or request clarification — always with a written reason.
Role-based access keeps patients, committee members, and admins to exactly what they're allowed to see. Files stay private.
Every login, submission, review, and decision is recorded, so there is always a clear, accountable history.
Patients are notified when documents are missing or a decision is made; committees and admins are alerted automatically.
A clean, professional interface in both languages with complete right-to-left support.
A clear path from request to decision.
The patient enters their details and uploads the required documents, then submits the application.
An admin checks the request. If something is missing they mark it incomplete and the patient is asked to resubmit.
The complete request is assigned to committee members who approve, deny, or request clarification — each with a reason.
The admin reviews the committee's decisions and sends the final response to the patient by email or SMS.
Creates associations and assigns their admins.
Manages the portal, staff, documents, and reviews requests.
Reviews assigned requests and records a reasoned decision.
Submits a request and tracks it to a final answer.
Sign in to your association portal to start managing medical aid requests.
Are you a patient? Use the portal link your association shared with you to start and track a request.